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Covid-19 Statement Lobby Closures

At Citizens Bank, the well-being and safety of our employees and our customers is top priority.  After actively monitoring the COVID-19 situation, Citizens Bank has decided to temporarily close our Charleston and East Prairie lobbies effective, March 20, 2020.

The drive thru at both Citizen's Bank locations will remain open.  We encourage you to continue to use our ATM's, mobile deposit, mobile app, and our any time access phone line (573) 683-2234.

If you are in need of a new account, loan or other service that may not be available at the drive thru, please call the bank to make an appointment.  We are here to serve you!

You can reach us at (573) 683-3373 or at our East Prairie Branch at (573) 649-5300.

You can download our Mobile App at the links below. Or you can enroll in our online banking at www.citizensbankinfo.com and choose the Enroll link in the top menu bar. The first time User ID and Password will be provided to you via e-mail (make sure to check your junk mail.)

We will continue to monitor the COVID-19 situation and will provide additional updates.  Please visit our website for these updates. 

As always, thank you for being our customer and for your continued trust as we manage through this time together.   

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